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Product Sale Terms & Conditions

Payment

Payment must be made prior to shipment. This can be done using PayPal, by direct electronic transfer into our bank account, or by means of a cheque drawn on a UK bank.

Prices shown exclude VAT. VAT rate is 20%. VAT can be zero rated for most international sales. Contact us to make payment arrangements.


Shipping

We ship using Royal Mail Special Delivery within the UK, and Fedex for international orders. The customer is responsible for all customs duties and/or other charges that may apply.


Returns

Within 7 days of delivery, full refund. No refund after 7 days. 


Warranty

One year warranty under normal use, wear and tear excluded. Battery excluded. Warranty void if the product has been tampered with.

Customer pays for return shipping to us. We pay for shipping back to the Customer.


Repairs and Servicing

All products are fully supported, and may be returned to Waterbeach Electronics Ltd for servicing and repair.